One of the most important and vital skills necessary when buying or selling a home, or in any business transaction, is communication. Having the ability to effectively communicate with all parties involved in a transaction can effectively make or break a deal. It doesn't matter whether you are in the business of delivering products or services, either way your success depends heavily on communication.
Not
only is this skill necessary when negotiating a real estate transaction but
also in every aspect of life, be it social or family life. You will accomplish
more goals with less energy if you’re a great communicator. Real Estate agents who are great
communicators will not only be able to meet your home buying or selling needs but
will ultimately be able to negotiate the best deal for you. Here are some
communications skills you will want to seek out in an agent:
They Build Relationships - Communication means sending message to another party, meaning it’s not just you involved but a group of people. Agents who are amazing communicators understand and know that people choose to listen more to those they’re connected with intellectually or emotionally. They don’t just broadcast their message assuming it’s the most important message for the listener. They know their audience and value their importance. Great real estate agents build the relationship in all interactions in any setting over time for great and successful communication. Good will has an accumulative effect.
They Build Relationships - Communication means sending message to another party, meaning it’s not just you involved but a group of people. Agents who are amazing communicators understand and know that people choose to listen more to those they’re connected with intellectually or emotionally. They don’t just broadcast their message assuming it’s the most important message for the listener. They know their audience and value their importance. Great real estate agents build the relationship in all interactions in any setting over time for great and successful communication. Good will has an accumulative effect.
They
Are Experts – Agents who have the knowledge,
insight, and forward thinking ability earn the respect of colleagues in their
industry and their clients. People won’t listen if they don’t believe you could
offer expertise on the table. Your agent’s knowledge and the value that they
bring to the conversations and negotiations will be respected by the parties
involved. Subject matter expertise should be the first thing your agent needs
to focus on to be a great communicator.
They Listen - When you allow yourself to listen, you often hear what is not being said. Real Estate Agents who have the ability to read between the spoken lines will better understand the whole context of their client’s thinking and needs. Understanding the client’s needs when searching for a new home or selling a home is crucial to the process of buying or selling a home.
They Clarify and Reinforce – Your agent should be simple and clear and willing to answer all of your questions. They should be able to simplify complex parts of the real estate transaction without being condescending.
People only retain ten percent of what they hear so reinforce key points through storytelling, context and repetition. Your agent should be dynamic and thoughtful in their delivery because it matters to the clients on all sides of the transaction.
They Listen - When you allow yourself to listen, you often hear what is not being said. Real Estate Agents who have the ability to read between the spoken lines will better understand the whole context of their client’s thinking and needs. Understanding the client’s needs when searching for a new home or selling a home is crucial to the process of buying or selling a home.
They Clarify and Reinforce – Your agent should be simple and clear and willing to answer all of your questions. They should be able to simplify complex parts of the real estate transaction without being condescending.
People only retain ten percent of what they hear so reinforce key points through storytelling, context and repetition. Your agent should be dynamic and thoughtful in their delivery because it matters to the clients on all sides of the transaction.
They
Practice – Almost all skills require practice; and to be an
effective communicator, your agent should practice. They should learn from experts,
practice from coaches and study techniques that will help improve their skills.
Gaining the ability to calmly communicate one’s way
through problems , negotiations and deals will not only benefit you but all
parties involved in the real estate process.
Are you in need of an
agent to help you purchase a Charleston Area home? Visit: www.discovercharlestonareahomes.com
Are you in need of an
agent to help you sell your Charleston Area home? Visit: www.jeffcookrealestate.com
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